In this case, you are prompted for license information because the information for the program and for the second computer does not match. You copy all Microsoft Office for Mac 2011 folders and files, including the licensing file, to a second computer, and then you try to start an Office application on the second computer. The workaround is to use Firewire 800 instead of eSATA. This is an unsupported configuration by Office for Mac. You have connected the external 4 drive unit in a RAID 5 configuration on eSATA. These are example scenarios when this may occur: This problem occurs because the Office for Mac 2011 licensing file is missing or because the Installation ID for the license does not match the installation ID of the computer on which Office for Mac 2011 is installed. You receive this prompt even though the product is licensed. When you try to start any Office for Mac 2011 application, you are prompted to enter the product key and activate the program or to purchase the product online.